Shipping

 All Your Shipping Questions Answered

What countries do we ship to?
We offer delivery to the following countries:
  • USA*
  • Canada
  • Vietnam
  • Andorra
  • Australia
  • Denmark
  • Finland
  • France
  • Iceland
  • Indonesia
  • Italy
  • Liechtenstein
  • Luxembourg
  • Macau
  • Malaysia
  • Malta
  • Monaco
  • Netherlands
  • New Zealand
  • Norway
  • Philippines
  • Portugal
  • South Korea
  • Sweden
  • Thailand
  • United Kingdom

We are working hard to expand this list as soon as possible and we will keep you updated via our email list. 

* Please note that we have paused shipping to Germany due to increasingly strict customs laws. We appreciate your patience while we find a solution.

* Shipments sent to US military bases can not be delivered.

Express shipping is available only in the US. 

Shipping Times

How long will it take for my package to arrive?

Please note, that usually, order fulfillment time takes 2-5 business days before shipping. Orders that contain more than 10 items might take 3-10 business days to fulfill. 
​
Please see the shipping times below:

US Domestic - Regular

1-4 business days

USPS

US Domestic - Express

1-3 business days

FedEx

International - Zone 1
(Canada)

2-5 business days *

FedEx

International - Zone 2
(France, Germany, Italy, Luxembourg, Monaco, Netherlands, United Kingdom**, Andorra, Denmark, Finland, Greece, Iceland, Liechtenstein, Malta, Norway, Portugal, Sweden)

 

 

 

 

2-5 business days *

 

 

 

 

FedEx

International Zone - 3
(Australia, Indonesia, Macau, Malaysia, New Zealand, Philippines, Thailand, Vietnam, South Korea)

 

 

2-5 business days *

 

 

FedEx

All products are shipped from our US fulfillment center; therefore, customers from other countries will have to pay customs and import fees depending on their countries tax laws.
​
*Please be aware that there may be delays in the delivery due to customs-clearing processes.

Can I track my order? 

Once an order has been shipped, we will email you a confirmation email with the order tracking code. 

Where are your products shipped from?

All our products are manufactured in the US and all fulfillment is handled by our warehouse in Denver, CO.

Can I change/update the delivery address?

Changes to the delivery address cannot be made after an order is placed. Please check your orders carefully before confirming.

Can I use a forwarding service to order your products?

Yes, if we do not ship to your country but you would like to purchase our products you may use a mail forwarding service.

Our favourite forwarding service is MyUS.com

For more information feel free to email us at support@thatgirlstore.com or use our contact page here.

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